Four Peaks Financial Services is a private, for-profit company, which benefits you. How? Because, unlike traditional non-profit credit counseling agencies, Four Peaks Financial does not depend on donations from clients and/or creditors in order to cover the cost of doing business. This business model allows us to better serve your interests, since we work for you — not your creditors.

How much do your debt settlement/credit restoration programs cost?

Clients will pay an enrollment fee equal to the first two monthly payments of our agreed upon personal debt settlement program. The client also agrees that Four Peaks Financial Services is entitled to a fee in the amount of twenty percent (20%) of the difference between the creditors claim (debt) amount and the amount negotiated by Four Peaks Financial. There is also a nominal monthly administration fee of $19.95, which is included in the monthly payment amount for every month that the Client is enrolled in the program.

Who will have access to my personal information?

In order to provide the necessary services promised through our contractual agreement, Four Peaks Financial Services will share non-public personal information with vendors and processing companies only when necessary. For instance, Four Peaks Financial Program Advisors will provide NoteWorld (our third-party processor) with the information necessary to set up your trust account. With regard to confidential information, only select Four Peaks personnel whose purpose is to serve our clients' best interests will have access to this information.

Can you stop the creditors from calling me at home and/or at work?

Four Peaks Financial Services will serve a "Cease and Desist" notice to those creditors that continue to call or harass you after we have informed them that Four Peaks Financial is representing you. Under the Fair Debt Collection Practices Act, (FDCPA), Four Peaks Financial will be able to stop calls from third party debt collectors. However, the FDCPA does allow the original creditor(s) to continue calling you, even after receiving a cease and desist letter. Notwithstanding, Four Peaks Financial Services has had a good deal of success in stopping collection calls and will continue to work with your creditors requesting that they only communicate with us.

Is there a penalty for paying my debt off sooner than my program requires?

Absolutely not. There is no pre-payment penalty.

Does Four Peaks Financial control or direct my funds?

Our programs are designed so that the client is always aware of the funds available for settlement. Four Peaks Financial employs a reputable, third-party processing service, NoteWorld, to hold all client accounts until settlement. This trust account being held by NoteWorld is viewable by you 24/7 on-line. Four Peaks Financial will only deduct the Enrollment Fees, Monthly Administration Fees, and Settlement Fees as authorized and agreed upon by you in the signed Enrollment Agreement.

How will I know what each creditor wants to settle for and/or their responses?

Four Peaks Financial communicates offers, responds to offers, and forwards the final settlement agreement to the client along with the payment instructions proposed by the creditor in accordance with the debt settlement agreement.

Can I still participate in the program if I have a flexible monthly income?

Yes. Our fees and payment schedule is on a client-by-client basis. We will set you up a payment plan that is convenient and affordable for your unique situation.

Can a person achieve these credit card debt settlements on their own or do they need to hire a debt reduction professional to get out of the credit card debt?

While it is certainly possible for someone to achieve a credit card debt settlement on their own, we do not recommend it anymore than we would recommend somebody taking out their own appendix.

Creditors do not take the situation nearly as seriously when a debtor calls to make a settlement as when a debt relief professional such as a bankruptcy attorney or debt management firm calls to make a debt settlement. An individual would not know how to negotiate a debt settlement or what a proper debt settlement would be. A debt management professional working in this field would know most individual creditors including what their standard acceptance offer would be.

In order to achieve the proper credit card debt settlement it is important to understand the proper way to fill out certain financial forms, most individuals do not know how to do this properly. A debt reduction professional also knows what to say, what not to say, what to ask for and what, to a creditor, would be a ridiculous request. Credit card debt settlements are best achieved when the creditors standard operating procedures and formats are followed. An individual would have no idea how to go about following such debt solution procedures. It is harder to negotiate one of your own credit card debt accounts because of the emotions involved when negotiating for yourself. Even amongst lawyers it is said that the lawyer that represents himself has a fool for a client. This is the case for either a lawyer or non-lawyer negotiating debt settlements on their own behalf. When someone else is negotiating for you the calls from the collector and letters end up going to the debt management professional you have hired to work for you making the entire debt settlement process less stressful.

It is disturbingly common for debt collectors to try and do things, which may be industry tricks or potentially fraud in order to get you to pay off debt in full. Some of these things may include getting you to reveal information about yourself you may have no obligation to reveal or having you to send money you have been told would be settlement of the debt in full, only to find they have lied and simply taken the money on account.

How do I find out the progress of my debt settlement?

You can call us at insert 800-727-1478, Monday thru Friday from 8am - 6pm MST to speak with a client services representative. We are always happy to answer any questions or concerns you may have.

If I miss my monthly payment to Four Peaks Financial, will I be dropped from your program?

No. Simply call our client services department and we will structure a plan to get you caught up.