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Security Statement
This policy is effective as of September 1, 2006.
Four Peaks Financial Services is committed to providing its clients
with the most complete and up-to-date levels of service and security.
The following statement discloses Four Peaks Financial Services’
practices as it pertains to administrative, logical, and physical
security; and the use of confidential information. Please read the
disclosure carefully; and do not hesitate to contact Four Peaks
Financial Services with any questions or concerns pertaining to
our current practices.
Customer Information Protection
1. Administrative Protection. Employee access to consumer's non-public
personal information is necessary to carry out our debt negotiation
and settlement functions. Additionally, standards have been set
to ensure that client information is safeguarded and is used solely
for the purposes of carrying out our business. Each employee and
workstation is identifiable by a unique username and password that
enables him/her to log into the system. Passwords are required to
be changed every 30 days. Senior management monitors employee network
usage and Email and the misuse of consumer information is cause
for dismissal or will result in the appropriate disciplinary action.
2. Technological Security. Four Peaks Financial Services maintains
a back-up tape of the system, which is updated on a daily basis.
From Monday through Friday, an incremental update is run, and once
a week, a full back up of the server is run and Emailed off-site.
As a result, in terms of information loss, a single week of data
loss is a worst-case scenario. In addition, each computer workstation
is equipped with real-time Norton Anti-Virus Protection and the
Company's server is protected by a state-of-the-art firewall to
reduce the risk of Internet Intrusion and Penetration.
3. Physical Security. The facility that houses Four Peaks Financial
Services’ operations is monitored by security cameras, alarms,
and key card entry during non-business hours. A security guard monitors
entrance and exit of all persons during business hours, and any
visitors to the building are not allowed beyond the ground floor
without being signed-in and admitted by a Four Peaks Manager. The
Four Peaks Financial Services premises are locked during non-business
hours and only designated senior managers hold keys for entry. In
addition, each network station is locked and can only be accessed
with a Four Peaks employee username and password that is unique
to that station.
Company Use of Financial Information
Given the nature and scope of Four Peaks financial services, the
use of customer personal information to perform business functions
is necessary. Four Peaks uses this information solely for the purposes
of successfully negotiating debt settlements, and will use due diligence
when discussing personal information on behalf of its clients. Four
Peaks will share non-public personal information to third parties
whom Four Peaks is directly dependent on for the purposes of debt
settlement. These may include, but are not limited to; data processors,
technical systems consultants, and creditors or credit agencies.
Four Peaks does not share any client information with outside parties,
marketers, or other sales companies pursuing distribution lists.
Opting Out
Although Four Peaks Financial Services is not in the business of
selling any client information, we do share our client information
with the appropriate parties as needed to perform the functions
outlined in our enrollment agreement although there is an option
for all clients to "opt-out." Please be advised, however,
that if a client chooses to "opt-out", Four Peaks may
no longer be able to offer the settlement agreements and services
as outlined in our enrollment agreements. For more information,
please contact a Client Services Representative to discuss this
option.
These policies and practices are subject to change at any time.
Four Peaks Financial Services will notify all clients of any significant
changes as required by law. This policy should override any previous
statements regarding this subject matter.
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